The Indian Exception

Published in April 26th, 2009

Posted by Editor in Corporate, Globalization

Wanted to share with you an article that I saw recently

http://american.com/archive/2009/april-2009/the-indian-exception-proving-the-rule
THE AMERICAN: The Journal of the American Enterprise Institute
The Indian Exception Proving the Rule
By Vivek Wadhwa Thursday, April 23, 2009
The Satyam scandal rocked the global business community and threatened tostifle the Indian outsourcing industry. But as the dust settles, the forces drivingoutsourcing are as […]

Bringing back to own shores

Published in April 19th, 2009

Posted by Editor in Corporate, Globalization

1 Comment

Delta, United ….. Bringing call center roles from India back to the USA. Is this a trend?
In over ten years of working with over 200+ companies, I have found that over 80% of the time, the failure in outsourcing rests not with the supplier but with the client itself. When one looks at some of […]